ARTICLE 1. Scope and purpose

The website www. is published by the company CEFOP, SAS with a capital of 50.000 euros, registered with the RCS of Bobigny under the number 810122671.

Headquarters: 8, Avenue du bouton d'or 94370

Intra-community VAT number: FR45 810 122 671

Director of publication : Oscar MIRI

Phone : +33 (0)1 84 69 00 30

Email :

These terms and conditions of sale, hereinafter referred to as « GTC », apply to all offers and sales contracts whose conclusion is proposed by CEFOP on the website (hereinafter « the website »). These GTC are accessible at any time on the website and will prevail, if necessary, over any other document.

In case of modification of the GTC, those applicable will be those in force on the website on the date of the placing of the order by the customer.


ARTICLE 2. Essential characteristics of products offered for sale

The products offered for sale by CEFOP pursuant to these GTC are the products that are presented on the website. The photographs, graphics and representations of the products presented on the website are for information only and cannot engage the responsibility of CEFOP, in particular in case of absence or error.


ARTICLE 3. Price

All prices listed on the website are indicated in euros, excluding Taxes, and excluding delivery costs.

CEFOP reserves the right to modify its prices, however, it being understood that the price in force and appearing on the website at the time of placing an order by the customer will be the only price applicable to this order.


ARTICLE 4. Orders and conclusion of sales

The offers on the website are valid either for the period of validity they indicate, or, in the absence of such indication, as long as they are accessible electronically on the said Website and within the limits of available stocks.

Any order placed by a CEFOP customer on the website implies the customer's unreserved acceptance of these GTC, of which he acknowledges the enforceability. The validation of the order, by which the customer expresses his final acceptance to the contract proposed by CEFOP, also constitutes acceptance without restriction or reservation by the customer of these GTC.


ARTICLE 5. Payment terms

The price of the order that the customer, by validating it to express its final acceptance and conclude the contract of sale, undertakes to pay to CEFOP means the total price of the products subject to his order to which are added the delivery costs relating to said order.

The price of a customer's order is payable in cash according to these terms, but the customer may possibly benefit from special conditions.

The following four payment methods can be used by the customer to pay the price of his order: credit card, bank transfer, cash or check.

Credit card payments are immediate. Payments made by check, cash or bank transfer require additional processing and are not instantaneous.


ARTICLE 6. Delivery


6.1. Delivery address

The products ordered on the website are exclusively delivered to the countries in which they have been notified by CEFOP in accordance with the provisions of the public health Code. The list of products notified in the country of delivery concerned is available on request to :

Deliveries of products ordered on the website are made to the delivery address indicated by the customer in the order form.


6.2. Delivery times and methods

The products ordered on the website are delivered by subcontracting carriers of the company CEFOP, within an average period of 1 to 2 working days.


6.3. Delivery costs

The delivery costs are for Metropolitan France of 10 euros excluding taxes. They are offered for any order of 300 euros excluding taxes or more. For other destinations, they will be indicated on the website to the customer, before he validates his order.


6.4. Delivery usage checks and risk transfer

The customer must carefully check on delivery the good condition of the delivered products as well as their compliance with his order and, if he finds any damage or non-compliance whatsoever, report it immediately to the carrier and specify it on the delivery note.

In accordance with the applicable legal provisions, any risk of loss or damage to the products is transferred to the customer at the moment when the latter or a third party designated by him, and other than the carrier proposed by CEFOP, takes physical possession of these products.


ARTICLE 7. Right of withdrawal

7.1. You have the right to withdraw from this contract without giving a reason within fourteen days except in the following case where any right of withdrawal is excluded : the right of withdrawal is excluded for sales contracts relating to products which have been unsealed by the customer after delivery and which cannot be returned for reasons of hygiene or health protection.

7.2. In cases where you have a right of withdrawal, the withdrawal period expires fourteen days upon receipt of the goods by you or a third party authorized by you.

7.3. In the event of your withdrawal from this contract, we will refund all payments received from you, including delivery costs (with the exception of additional costs arising from the fact that you have chosen, where applicable, a delivery method other than the less expensive standard delivery method proposed by US) without undue delay and, in any event, no later than fourteen days from the day on which we are informed of your decision to withdraw from this contract.

You must return or return the product to us at the following address CEFOP-8, Avenue du Bouton d'or - 94370 Sucy-en-Brie, without undue delay and, in any case, no later than fourteen days after you have communicated to us your decision to withdraw from this contract. This period is deemed to be met if you return the product before the expiry of the fourteen-day period. You will have to bear the direct costs of returning the product.

7.4. Your liability is only incurred in respect of the depreciation of the product resulting from manipulations other than those necessary to establish the nature, characteristics and proper functioning of this product.


ARTICLE 8. Guarantee

In application of articles 1641 and following of the civil code, you benefit from the legal guarantee of hidden defects and defects of conformity. Only products showing a proven hidden defect can be returned under this reason. In accordance with this article, the customer who declares that his product suffers from a hidden defect must prove it. If the expertise confirms the existence of a hidden defect, the authentic document must be forwarded to CEFOP's customer service as soon as possible. Upon receipt of the document, a written confirmation as well as the procedure to follow and the return address to send your product will be communicated to you by our customer service. The costs of returning the product are the responsibility of the customer. The acceptance of your return will be made after finding the defect hidden by our services. Once your return is accepted by our services, your product will be exchanged.


ARTICLE 9. Responsibility

9.1. In accordance with the legal provisions in force, CEFOP is automatically responsible towards the customer for the proper performance of the obligations resulting from the sales contract concluded between them via the website.

However, CEFOP may exempt itself from all or part of its liability by providing proof that the non-performance or improper performance of the contract is attributable, either to the customer, or to the unpredictable and insurmountable fact of a third party to the contract, or to a case of force majeure.

9.2. Notwithstanding the foregoing, CEFOP disclaims all liability for damage inherent or caused by the use of the Internet network, in particular with regard to access and use of the website.


ARTICLE 10. Intellectual property

All elements of the website are and remain the exclusive property of CEFOP or the companies of the group to which it belongs, and are protected by French and international laws relating to intellectual property.

Any use, reproduction, exploitation or rebroadcast, for any reason whatsoever and in particular for advertising purposes, even partially, of these elements of the website whatever they are (software, visual, sound,...) is strictly prohibited.


ARTICLE 11. Personal data

11.1. In accordance with the amended law n° 78-17 of 6 January 1978 relating to data processing, files and freedoms, the personal data that the customer provides during his orders are collected, recorded and used by CEFOP (controller) for the management, processing, execution and payment of his orders.

11.2. This processing of personal data has been the subject of a prior declaration to the CNIL.

11.3. CEFOP undertakes not to communicate, free of charge or with consideration, the contact details of its customers to third parties other than the service providers (subcontractors) whom it uses, where appropriate, for the sole purpose of managing, processing, execution and payment of orders.

11.4. The personal data provided by the customer during his orders are data that make it possible to establish proof of a right or contract concluded electronically with CEFOP and are likely, as such, to be subject to a legal obligation of archiving.

In case of payment by credit card, CEFOP does not store the customer's banking data.

11.5. The customer has a right of access, a right of rectification, a right of deletion of personal data concerning him, a right to object to the processing of such data, as well as the right to define guidelines on the fate of his personal data after his death, which he can exercise with the CEFOP Department by sending a letter to CEFOP.


ARTICLE 12. Claims-amicable settlement of disputes

For any possible complaint, the customer can contact our Service by e-mail :


Rule 13. Applicable law-competent court


13.1. Applicable law

These GTC, as well as all disputes relating to their application or interpretation, as well as all disputes relating to the formation, interpretation, execution and termination for any reason whatsoever of the contracts concluded between CEFOP and the customer, are exclusively subject to French law.

Similarly, the website, as well as all legal relations (including contractual relations) that may be established, via this website, between CEFOP and the visitors of the said website are exclusively subject to French law.


13.2. Competent court

The court competent to settle all disputes relating to the website these GTC, their application or interpretation, as well as all disputes relating to the formation, interpretation, execution and termination for any reason whatsoever of the contracts concluded between CEFOP and the customer, is that of the place of the head office of CEFOP.


ARTICLE 14. Final provisions

14.1. If one of the clauses of these GTC proves to be totally or partially null, unenforceable or becomes subsequently null or unenforceable, the validity of the other clauses will not be affected.

14.2. The fact that CEFOP does not exercise one of the rights granted to it by these GTC or that it does not require the application of one of the clauses of the said GTC can in no case be interpreted as a waiver on its part to avail itself of the rights or clauses provided for by these GTC.